The Insider Series: The Listener
The Connected Generation Podcast: The Insider Series: The Listener, Episode 66 
The Listener
Insiders know how to discern your true needs by asking great questions and help you get clear by processing and exploring your thoughts out loud. The Listener uses powerful follow up questions (tell me more, explain the context you are using that in, why do you need that?) to get to the heart of your need.
In this podcast you will learn the proactive listening approach used by 3M and Nestle that helps them create more relevant products for their brand communities
This post was written by Cassie Pruett
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